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Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to pocketschocolates.com and Pocket's Chocolates, and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Pocket's Chocolates include pocketschocolates.com. The Pocket's Chocolates website is an e-commerce site. By using the Pocket's Chocolates website, you consent to the data practices described in this statement.

Collection of your Personal Information
In order to better provide you with products and services offered on our Site, Pocket's Chocolates may collect personally identifiable information, such as your:

– Full Name
– Mailing Address
– Email Address
– Phone Number

 

If you purchase Pocket's Chocolates's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction, and is not saved/accessible by anyone on our team.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account
on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

Pocket's Chocolates collects and uses your personal information to operate its website(s) and deliver the
services you have requested.

Pocket's Chocolates may also use your personally identifiable information to inform you of other products or services available from

Pocket's Chocolates and its affiliates.

Sharing Information with Third Parties

Pocket's Chocolates does not sell, rent or lease its customer lists to third parties.

Pocket's Chocolates may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Pocket's Chocolates, and they are required to maintain the confidentiality of your information.

Pocket's Chocolates may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Pocket's Chocolates or the site; (b) protect and defend the rights or property of Pocket's Chocolates; and/or (c) act under exigent circumstances to protect the personal safety of users of Pocket's Chocolates, or the public.

Tracking User Behavior

Pocket's Chocolates may keep track of the websites and pages our users visit within Pocket's Chocolates, in order to determine what Pocket's Chocolates services are the most popular. This data is used to deliver customized content and advertising within Pocket's Chocolates to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Pocket's Chocolates. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Pocket's Chocolates website.

Use of Cookies
The Pocket's Chocolates website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Pocket's Chocolates pages, or register with Pocket's Chocolates site or services, a cookie helps Pocket's Chocolates to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Pocket's Chocolates website, the information you previously provided can be retrieved, so you can easily use the Pocket's Chocolates features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Pocket's Chocolates services or websites you visit.

Children Under Thirteen
Pocket's Chocolates does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications
From time to time, Pocket's Chocolates may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Pocket's Chocolates or click on a link therein.

Text marketing (if applicable): With your permission, we may send text messages about our store, new products, and other updates. Updates include Checkout Reminders. Webhooks will be used to trigger the Checkout Reminders messaging system.

If you would like to stop receiving marketing or promotional communications via email from Pocket's Chocolates, you may opt out of such communications by replying STOP.

Mobile Terms of Service
Pocket's Chocolates
The Pocket's Chocolates mobile message service (the "Service") is operated by Pocket's Chocolates (“Pocket's Chocolates”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Pocket's Chocolates SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Pocket's Chocolates through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Pocket's Chocolates. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18334863314 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Pocket's Chocolates mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18334863314 or email hello@pocketschocolates.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.​

External Data Storage Sites
We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Changes to this Statement
Pocket's Chocolates reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information
Pocket's Chocolates welcomes your questions or comments regarding this Statement of Privacy. If you believe that Pocket's Chocolates has not adhered to this Statement, please contact Pocket's Chocolates by  clicking here.

 

Email Address:

Effective as of Dec. 14, 2022

Updated on March 17, 2023